(it's usually the first question we get asked.)
Robyn & Karene (a.k.a. the MOVING TWINS) have always worked in customer service, but had a passion for real estate. In 2004, they both left behind careers in marketing and advertising. By 2010, Karene had become one of the top realtors in her office, and in every year since has ranked in the top 5% of the Spokane Association of Realtors. Not to be outdone, Robyn had also become one of the top lenders in all of Spokane. Together, they provide the one-two punch that will make the home selling / buying process smooth sailing!
Over 20 years in the service industry has taught me the value of good customer service. I believe it comes from honesty, integrity and perseverance. In addition, attention to detail, dedication and exceptional service distinguishes me from the rest. With that said, there are three primary characteristics I have that separate me from the average real estate agent:
PROFESSIONALISM – I am extremely professional. I don’t have minimum sales; I don’t turn any qualified ready-to-buy or sell customers away no matter what price. I place my profession among public servants. I’m highly educated in my field and have a duty to help serve the public. Plus, I’m quick on my feet and operate off of checklists and processes to ensure quality from one transaction to the next.
KNOWLEDGE – I am highly intelligent and I have a formal four-year college education as well as a Master’s Degree – in addition to my extensive real estate courses and personal experiences. Your home is one of your largest assets. You trust your 401k and other financial investments to educated persons who are great at what they do – the same scrutiny should be practiced when selling your home.
COMMUNICATION – I am an effective communicator…in fact, my degrees are in the field of communication. When you hire me to represent you and your home in a transaction, you are hiring me to tell you like it is. I don’t pull any punches, spin or embellish. My job is to clearly and effectively communicate the details, risks and benefits and educate you on the real estate transaction. I follow up consistently; I provide frequent status updates and I make myself completely available to you. Communication is the most important piece in any relationship.
As you can see – I’m extremely qualified to represent you and your home in this transaction. And I’m ready to help you today!
As a Mortgage Loan Officer with over 20 years in the banking industry, I am dedicated to helping my clients find the perfect loan tailored to their unique financial needs. Whether you are purchasing your dream home, refinancing or consolidating debt, I can help you find the right loan program at a competitive interest rate.
Selling or buying a home is a very emotional process. With so many moving parts during a real estate transaction, it’s very important for your agent & lender to be on top of every detail and every deadline. Our ability to literally be in two places at once is one of the greatest assets of this dynamic team. We can serve our clients more efficiently and effectively.
It's simple: making a profit on your home sale comes down to equity, and you've diligently worked to build it by paying down your mortgage.
These numbers prove our expertise and dedication to preserving your equity and making you more money.
Total homes sold
Average Sale Price to List Price
Out of over 2,000 Realtors in the Spokane area
Average number of days it takes our listings to sell.
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